Customer Accounts FAQS

 

How do I change my address on my Loyalty account?

1. Login to your account - Under the heading 'The Wolf Pack' there is a link 'Create account/Login'.
2. Click 'View Addresses'
3. Click 'Add A New Address'

How do I change the email or phone number that I signed up with?

This has to be done by us, but we're happy to help!
Just email us with any requests realfood@bobbiedogs.com.au

I've created 2 accounts, and have earned BONES on both of them. Can I merge my BONES?

You sure can! However we need to do that for you. Just tell us which account you would like to keep and we will merge them across. Email us
realfood@bobbiedogs.com.au